If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. Zoosk lets you search for specifics, match quickly or get set up with someone. If youre interested in these premium features, expect to pay: In the past, many online daters complained about Zoosk's one-time $24.95 activation fee. Select "Technical Support" or "Billing" as the subject. Companies we recommend are backed by our $200 Guarantee. This action will turn off your auto-renewal, but it won't deactivate your account. Tap on the three line icon at the top left corner. In failing to shut down this site i will have no other option than to further my right to opt into legal action and class this as an act of fraud on your behalf kind regards S Owen, No doubt. What should I do if I have a billing question or concern? I called ZOOSK and was refused any of the information they had regarding this charge other than the fact that it was made in Denmark. If Zoosk is not the right matchmaking tool for you, we will help you cancel, Wait for our confirmation that your subscription is canceled. If you want to check whether youve successfully turned it off, you may be a bit confused. Why was my card declined. Canceling your subscription from your computer: Login to zoosk.com. Android and iOS app payments are paid through Google Play Store and Apple's App Store. So I have this charge on my account from "Zoosk". So you sign up for a free membership to try out Zoosk and then receive a notification that someone has sent you a message but you can't read it unless you get a paid subscription. On the other hand, Zoosk has, in the interest of their business, geared their site to strongly encourage free members to convert into paying members. Scam. Tell them that you do not want to continue with zoosk anymore. Do you know what rights consumers have when it comes to refunds? What I have found with this site is that there are very few paying members, and therefore, even if you are a paid subscriber and you decide to like someone who is not a paid subscriber, they are unable to respond to your liking them. Send a DM to any or all of them, and explain your situation. Learn more. Select Pause account and confirm your choice. This is an active dating website and app with many singles looking to mingle. What payment types does Zoosk accept? Tap on Cancel Subscription. Zoosk will not accept debit card. That's a question you should probably get the answers to before you sign up and definitely before you pay for a subscription. However, if you do sign up for Zoosk through iTunes or another mobile app marketplace, things can get pretty inconvenient very fast. The payment was declined because of an issue with funds, such as insufficient funds in the bank account or credit card limit exceeded. Find the "Account Status" entry in the Account section. This depends on the payment method selected during your purchase. As with any online dating experience, you can gain a lot of peace of mind by slowing down and educating yourself before you sign up or get into a paid subscription. You send a message and never get replies, messages disappear. Stay away from ZOOSK! now I need this information to make sure the service works smoothly but in a near future I won't need that much information. Connect your email or bank account to DoNotPay and our app will locate all your active memberships. My bank account is good as gold. Additionally, there are a few features on Zoosk that require both free members and paid subscribers to purchase Zoosk coins. . With our Chargeback Instantly feature you can get your money back from Target, Verizon, Hulu, or any other company, while our virtual credit card will sign you up for free trials in a risk-free way. . Click on Account Status and then click on Edit. ask a new question. Unsubscribe at any time. Please try a different card or a different payment method. | Access DoNotPay from your web browser to begin working on your case. Apple doesnt notify other services that youve canceled them until the period youve already paid for expires. Choose the Subscription menu at the bottom of the screen. Select the menu icon in the upper left and select the gear icon for settings. Sit back and relax while we do the work. Posted on Oct 9, 2017 1:21 PM According to the BBB, in the last three years, Zoosk has successfully resolved 382 complaints, most of which were about billing/collection or product/service issues. Performance & security by Cloudflare. Well show you both options. Thanks to all authors for creating a page that has been read 858,299 times. Click on your display name - top right corner 3. Your IP: The Best 10 Places to Find a Sugar Momma Online, How to Find Someone on Tinder: 5 Things to Try, Can You Get Tinder Gold for Free? All postings and use of the content on this site are subject to the. Select Retry Payment Method next to the order. I cancelled Zoosk bc there were so many profiles that weren't believable and an unusually high percentage of non or bogus responses. For tips on how to remove Zoosk from your Facebook feed, keep reading! Zoosk subscription plans renew automatically and offer unlimited messaging and the ability to see who's viewed your dating profile. You type the username that you are searching and press search. UPDATE January 2016: Over 500 people a day use the zoosk hack app !!!! You can email Zoosk customer support at support@zoosk.com. $21.66 per month. DoNotPay offers a lot more features, and you are welcome to explore them all by accessing our website from your web browser. Our content is intended to be used for general information purposes only. Heres what you have to do: Thats it! In one week I had Zoosk notify me of two alleged scammers that were chatting with me, who Zoosk removed. To unlink Zoosk from your Facebook account, log in to Facebook and navigate to Settings and then Apps. Click the X next to Zoosk. Zoosk wont accept payment windows 10 mohammedwsf Level 1 (Contributor) 2 Answers, 1 Follower 0 0 Give a complaint to CC again and tell the ticket number of complaint which they have provided to you when you have blocked the card. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). Customer service is almost non-existent and a bad joke at best. This website is using a security service to protect itself from online attacks. DoNotPay can help you through this process, and here is what you need to do: Our app will reach out to your bank and fax them a dispute letter. Whenever you purchase a subscription through Amazon, you also have to use Amazon to manage or cancel that subscription. There may be some exceptions to this rule. What do you think of this dating app? You can email the site owner to let them know you were blocked. ( Felony Fraud ). There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. You can then cancel those you don't use with DoNotPay. The BBB page for Zoosk tells the rest of the unfortunate tale: "So they pay for a membership only to find that the message they received is an automated message and not a message from an interested party. They also claim that they create matches, however, the matches are the same people over and over, even if you opt to not like that match or the matches that Zoosk recommends they just keep putting the same people in your matches over and over and over, so in reality they need to change their policy so that even if you like a non-paying account member, and you have a paid subscription, they should be able to respond to your request, otherwise the entire program is a complete waste of time and money. It's just as predatory as Kik. In general, you'll get greater discounts if you pay for more months at a time. I didn't even know I had a Basic Profile. Yes, Zoosk has around 35 million members, but that doesn't mean any of those members live in your metro area. Harassment is any behavior intended to disturb or upset a person or group of people. Don't waste your Money or time on this horrible site. Choose the Subscription option. Some of these would be the kind that you would expect from a dating service, such as notifications when someone wants to talk to you. You can then cancel those you don't use with DoNotPay. Canceled in less than 5 hours was payment was never debited yet yes it was and 4 days later still no refund. Back to Top. Zoosk has been unresponsive to resolve the issue which is putting my safety at risk. company's ranking on BestCompany.com is determined by the reviews of its consumers. Copyright 2022 Consumers Unified LLC. I thought cancelling meant just that. We're on a mission to empower consumers to make the best decisions and connect confidently with companies that Heres what you have to do: There you have it! Enjoy reading our tips and recommendations. Does the Zoosk Subscription Renew Automatically? They also have apps on all the other major mobile app marketplaces. We will also contact Zoosk and request a refund for you. Venmo also offers a debit card, which can be used to make purchases and withdraw cash at ATMs. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. feature. identified as such in the Company Details section of their profile. By using this service, some information may be shared with YouTube. As mentioned above, the typical Zoosk member can cancel their subscription right from their account settings. First, log in to your account and go to your settings. Judging by this story, this is not always clear. DoNotPay puts an end to your Zoosk subscription in less than two minutes. Posts: 10,633. If a company has a Visit Site and/or phone number next In 2013, Zoosk surpassed 500,000 paying members, and it continues growing more robust with time. This will cost you a good amount, and as with most paid dating services, the longer the period for which you subscribe, the less you pay per month on average: This is on par with what you could expect to pay for a subscription with eHarmony or Match.com. We value your privacy. DoNotPay is a powerful multi-purpose app that can handle any administrative curveball you throw its way. Tap on Confirm. Have you had a bad experience with Zoosk or another online dating service? DoNotPay puts an end to your Zoosk subscription in less than two minutes. Privacy Policy There was no question about whether I wanted to retain my Basic Profile or not. If you believe Zoosk is withholding your money and they don't respond to your requests, you can sue them in small claims court. Discover DoNotPay's Money-Saving Features! Then voila a new charge next month. Over the course of those years, many millions of customers, including those of Zoosk have come to our website to report a problem. Scroll until you find the Zoosk subscription. Click on 'Account settings'. With a free membership, you can create a decent profile, search for and view other members, and see possible matches for you. Get your iPhone and follow these steps to cancel: If you purchased your Zoosk subscription through Amazon and want to cancel it, you have to turn off the automatic renewal in your Amazon account. With 40 million members, we are one of the most trustworthy and loved dating apps. Send a message requesting to permanently delete your account. Zoosk will permanently disable accounts that have been compromised or involve a payment that has been disputed by the credit card issuer. You complete the form. solarpest control When someone deletes their account, people that used to talk to them won't be notified. Positive Zoosk reviews state that the online dating site is easy to use, reasonably secure, and a great way to meet locals in the area.However, the majority of user reviews reveal that customers aren't happy with the number of out-of-date profiles, fake accounts, and scammers on Zoosk. Another complaint that resurfaces again and again against Zoosk is that of recurring billing. It's especially important to remember that everything on Zoosk' site is designed to turn you into a paying customer, from their ads to what they will and won't show you. Only looking for actual friendship. Paid nearly one hundred dollars. Payment Methods Available Zoosk has millions of chatty users located all around the world. Bottom line here: #1 dating app or no, you should be very wary of getting a paid subscription through Zoosk's mobile apps. You can still enter your Zoosk account and use all Premium features, and youll be able to do so until your billing cycle expires. Apple may provide or recommend responses as a possible solution based on the information Zoosk doesn't offer any refunds if you cancel before your subscription term ends. Sad to see a reasonable dating site deteriorate to this. You dont have to use the same device that you used when you subscribed, but you need your Apple credentials. Click to reveal features like Zoosk Great Dates. Get your money back through customer service at The software is crap. I have PFA order on a known cyber stalker. Our app will get rid of your Zoosk subscription, but we can also cancel Zamplebox, Fabletics, Stickr, Scentbird, or your Family Fitness membership. Family and Parenting. Historically, Zoosk has not been known to offer refunds for this sort of complaint. Your IP: Very clear as spelled out in this claim. Here are some of the possibilities: If you paid for your subscription directly on the Zoosk website, you have to use the same path to cancel it. Get $15 Off Annual Subscription with This Zoosk Discount Code. To create this article, 12 people, some anonymous, worked to edit and improve it over time. Companies respond better when others are watching. Looks like no ones replied in a while. Learn more Zoosk is a popular dating site, but what if you don't want to use it anymore? Scroll until you find the Zoosk subscriptions. Youll lose subscriber benefits without refund. Check out how else we can help you by opening DoNotPay in your web browser. Technician's Assistant: What have you tried so far with your Zoosk software? The action you just performed triggered the security solution. All You Need to Know Before Joining, The Easiest Way to Claim a Motability Insurance Refund, Requesting Lumo Refunds Has Never Been Easier, A Beginner's Guide to Claiming a Lumo Refund, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier. $13.00 per month. Now I'm trying to put my cards info in and it won't accept it. Their response? How do I cancel my subscription? Looking for younger ladies and I get pushed into 60 + and they are 200+ KM away!! In order to avoid this recurring charge, turn off the auto-renew feature of their subscription term. A link has directed you to this review. We suggest you try both Premium and a free version to see what works better for you. Everytime i USE my walmart money card to pay for initiating Zoosk, and a prompt arises saying do I want to pay 29.99 for notifications on people I haven't contacted, I click "decline . The Bottom Line Open the Settings. Here's the. If you subscribed to Zoosk using your credit card, debit card, PayPal, or similar payment service, then this guide is for you. Here's a pricing breakdown for Zoosk's monthly plans: $13.35/mo for six months $19.98/mo for three months GetHuman4070209's customer service issue with Zoosk from December 2019 Help with my Zoosk issue First: share to improve GetHuman4070209's odds Strength in numbers! This depends on the payment method selected during your purchase. Cancel Direct Line Auto-Renewal Before You're Charged Again! Scoppy3390, call You can email the site owner to let them know you were blocked. Consumers state they feel tricked into paying for a membership, believing there was an interested person.". Dont worry, that doesnt mean that your subscription will be renewed the next month. I can see the profile activity with e-mail notifications, but I can't read anything. They are unread because they are ancient members, they don't exist or they have not been on ZOOSK in years. If you're on the fence about it, I would recommend that you err on the side of caution and not go for the paid subscription. The free trial linked from this page is 100% free and doesn't require you to put in any payment information whatsoever. I really feel like a fool. Payment types that typically support automatic renewal are credit card, debit card, and direct debit or payments through third-parties such as Apple's App Store, Google Play Store or PayPal. This is a pretty good sign that Zoosk's customer service is better than average. The app has a free version, but you can't do much with it apart from creating a profile and checking out other users. If you ever wish to reactivate your account, you can do so by simply signing in with your email address and password. Zoosk is one of the oldest online dating apps that currently has over 40 million members. I called my credit card company and disputed the charges. Apps Before opening the account, Zoosk confirmed that the lady I was interested in only lived a few miles away from me. I was even able to provide screenshots of her Facebook profile complete with the same pictures and her birthday and they twiddled their thumbs rather than take it down immediately. If you signed up for Zoosk on the App Store or iTunes, you have to use the same method to cancel it. 50.21.180.3 Swipe, search, chat, go on a date - the opportunities are endless on Zoosk. We have helped over 300,000 people with their problems. or one payment of $149.99. Confirm that you want to deactivate your account. Zoosk's updated video features bring it closer in line with other dating apps, but it's still basic and buggy compared to superior competitors. Elder. We can take over other tasks as well. Follow these steps: Open DoNotPay in your web browser Select Find Hidden Money Enter Zoosk as the name of the service you wish to cancel We will let you know as soon as your subscription is canceled. To get in touch with other users, you need to sign up for a paid membership. 3.8/5 (852 reviews) Zoosk helps you find what you're looking for with matchmaking technology so you can focus on the fun part, messaging and getting to know new people. to its name, this indicates that we receive compensation from the company in exchange for referring prospective {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Delete-Your-Zoosk-Account-Step-1-Version-5.jpg\/v4-460px-Delete-Your-Zoosk-Account-Step-1-Version-5.jpg","bigUrl":"\/images\/thumb\/2\/26\/Delete-Your-Zoosk-Account-Step-1-Version-5.jpg\/v4-728px-Delete-Your-Zoosk-Account-Step-1-Version-5.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"
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